Privacy Policy

Effective Date: 01/01/2025

At MatadorFX.co.za (“MatadorFX”, “we”, “us”, or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa and applicable international privacy regulations such as the GDPR.

By accessing or using our website (https://matadorfx.co.za), you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our website.

1. Information We Collect

We may collect the following types of personal and non-personal information:

a) Personal Information

• Name and surname (if provided voluntarily)

• Email address (e.g. newsletter subscriptions)

• IP address and location data

• Browser type and operating system

• Any information you submit via contact forms, comments, or subscriptions

b) Non-Personal Information

• Browser and device data

• Website usage data (e.g., pages visited, time spent, referring websites)

We collect this information using:

• Contact forms

• Cookies and tracking technologies

• Newsletter subscription tools

• Analytics tools such as Google Analytics

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our website and services

• Send you newsletters or alerts (if you have opted in)

• Improve your experience on the site

• Analyze site usage and performance

• Respond to your inquiries and requests

• Comply with legal obligations

3. Sharing of Your Information

We do not sell, rent, or trade your personal information. However, we may share it with third parties in the following circumstances:

• Service Providers: With trusted third-party service providers that help us operate the website (e.g. email services, hosting providers, analytics platforms).

• Legal Compliance: If required to comply with applicable laws, legal processes, or governmental requests.

• Business Transfers: In the event of a merger, acquisition, or sale of assets.

All third-party providers are required to maintain the confidentiality and security of your data.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve site functionality and performance

• Remember user preferences

• Track website usage statistics

You can manage or disable cookies through your browser settings. However, disabling cookies may limit the functionality of the website.

5. Your Rights

Under POPIA and other applicable data protection laws, you have the right to:

• Access your personal information

• Correct or update your information

• Withdraw consent or object to processing

• Request deletion of your personal information

• Lodge a complaint with the Information Regulator (South Africa)

To exercise these rights, please contact us at [email protected].

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

7. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.

While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.

8. International Data Transfers

Some of our service providers may be located outside of South Africa. In such cases, we ensure that appropriate safeguards are in place to protect your personal information according to applicable legal standards.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies separately.

10. Children’s Privacy

MatadorFX.co.za is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this page, with the effective date clearly stated.

We encourage you to review this policy regularly to stay informed.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

📧 Email: [email protected]
🌐 Website: https://matadorfx.co.za

By using this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.